Disclaimer
Important notices regarding the scope of our non-medical care services, medical emergency protocols, website information, and text communications.
Effective Date: January 1, 2026 · Last Updated: October 2026
1. Non-Medical Care & Clinical Advice Notice
JNH Home Health Services provides non-medical in-home care services, including personal care assistance (activities of daily living such as bathing, dressing, and mobility), companionship, homemaking, meal preparation, and respite care.
The information provided on this website is for general informational and educational purposes only. Nothing on this website should be interpreted as medical advice, clinical diagnosis, prescription, or clinical nursing care. Always consult a qualified physician or healthcare provider regarding any medical condition or acute healthcare decisions.
🚨 2. Medical Emergency Notice — Call 911
If you or someone under your care is experiencing an acute medical emergency, chest pain, difficulty breathing, a severe fall with acute injury, or any life-threatening situation, immediately dial 911 or visit the nearest hospital emergency room.
Neither JNH Home Health Services nor our online contact portals or text messaging systems are monitored for emergency triage. Do not submit time-critical health emergencies through our online forms or text channels.
📱 3. SMS & Text Communication Disclaimer (“My Caregiver”)
When you submit your mobile phone number on our contact forms or intake materials, you authorize JNH Home Health Services to contact you regarding non-emergency care coordination, caregiver scheduling, and employment updates.
TCPA & SMS Terms: By Providing your phone number, you agree to receive a text message from My Caregiver. Message and Data rates may apply, and Message frequency varies. To stop receiving messages, reply 'STOP' at any time. For more information, reply 'HELP'. Read Our Privacy Policy & Terms n Conditions.
SMS transmission speeds and delivery are subject to carrier performance. We do not guarantee uninterrupted or error-free text delivery. Text messaging should never be used to transmit highly sensitive health records or confidential financial credentials.
4. Accuracy of Website Information
While JNH Home Health Services strives to ensure the information on this website is current, accurate, and reflective of state standards (including IDoA, DRS, and Medicare GUIDE program qualifications), details regarding eligibility thresholds, benefits, and third-party resources are subject to change without notice by state and federal regulatory bodies.
5. Third-Party Links & Endorsements
Links to external websites, including the Illinois Department on Aging, Division of Rehabilitation Services, Alzheimer's Association, or local senior centers, are provided solely for user convenience. JNH Home Health Services does not endorse, control, or assume liability for the practices, accuracy, or content of third-party websites.
6. Limitation of Liability
In no event will JNH Home Health Services, its officers, directors, employees, caregivers, or agents be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or reliance on any information contained on this website.
7. Questions & Direct Support
For any inquiries regarding this Disclaimer or our scope of home care assistance in the Chicago area, please contact our administrative team directly:
JNH Home Health Services
3561 S Archer Ave, Chicago, IL 60609
Phone: (312) 548-2523
Email: contact@jnhhhs.com
Legal Documents
Review our complete terms of service, privacy practices, and service disclaimers.
Questions about our care programs?
Our coordinators can explain our non-medical services, Medicaid/CCP coverage, and private pay options.