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JNH HOME HEALTH SERVICES · LEGAL & COMPLIANCE

Terms & Conditions

Please read these Terms & Conditions carefully before engaging our non-medical home care services, contacting our team, or utilizing our communications platforms.

Effective Date: January 1, 2026 · Last Updated: October 2026

1. Acceptance of Terms

By accessing or using the website of JNH Home Health Services (“JNH,” “we,” “us,” or “our”), submitting inquiry forms, or communicating with our staff via text, email, or telephone, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, you should discontinue using our website and services immediately.

📱 2. SMS & Mobile Messaging Agreement (“My Caregiver”)

JNH Home Health Services operates SMS and text messaging communications under our “My Caregiver” platform to streamline client care coordination, schedule alerts, caregiver job inquiries, and service updates.

Consent & Disclosure: By Providing your phone number, you agree to receive a text message from My Caregiver. Message and Data rates may apply, and Message frequency varies. To stop receiving messages, reply 'STOP' at any time. For more information, reply 'HELP'. Read Our Privacy Policy & Terms n Conditions.

Opt-Out Protocol: You may cancel the SMS service at any time by texting "STOP" to the number from which you received messages. Upon sending "STOP", you will receive a confirmation message verifying your opt-out status, and no further promotional or informational text messages will be sent without fresh consent.

Support & Help: For assistance, text "HELP" to the messaging number or contact our office at (312) 548-2523 or email contact@jnhhhs.com.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages. Message frequency depends on your relationship with JNH (client, family guardian, or job applicant).

3. Non-Medical Nature of Services

JNH Home Health Services provides licensed non-medical home care services, including personal care assistance, homemaking, companionship, respite care, and community assistance (such as Illinois Community Care Program / DRS and private pay).

Important Emergency Notice: JNH caregivers and staff are not medical doctors, registered emergency nurses, or paramedics. If an individual is experiencing an immediate life-threatening medical emergency, call 911 immediately.

4. Service Intake, Inquiries & Assessments

Submitting an inquiry through our contact form or website does not create a binding care contract until a formal in-home assessment is completed, service availability is confirmed, and a written Service Agreement is executed between the client/guardian and JNH Home Health Services.

5. Caregiver Employment & Application Terms

Employment application portals linked from this website are intended for bona fide candidates applying for non-medical caregiver positions. All applicants are subject to background checks, credential verification, and state registry clearance pursuant to Illinois home care regulations.

6. Intellectual Property & Website Usage

All content on this website—including text, graphics, logos, images, design components, and brand emblems—is the property of JNH Home Health Services and protected under copyright and trademark laws. You may not reproduce, modify, or distribute any site content without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by applicable law, JNH Home Health Services shall not be liable for any indirect, incidental, or consequential damages resulting from website downtime, delays in SMS delivery, or reliance on informational website content.

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any legal action arising from these terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Cook County, Illinois.

9. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

JNH Home Health Services

3561 S Archer Ave, Chicago, IL 60609

Phone: (312) 548-2523

Email: contact@jnhhhs.com

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Our Chicago care management office is available 7 days a week to answer any questions or clarify terms.